[Research Opportunity] Mural wants to hear from YOU!
Calling all Consultants and Educators!
My name is Khadija Noorbhai. I'm the Research Operations Lead at Mural overseeing our private beta program. We would like to invite you to participate in a private beta for a new feature built with YOU in mind. The Mural team is developing an onboarding activity that allows facilitators to initiate a short, interactive tutorial that teaches the basics of Mural to new users. It's designed to help participants collaborate more effectively and lower their entry barrier into Mural.
If you facilitate sessions using Mural at least once a week (or more) and your audience often includes users not familiar with Mural, YOU are who we're looking for! If you're interested, we are asking that you use the Onboarding Activity as often as you can and provide feedback on the feature.
This is an awesome opportunity for you all to help guide and influence a new Mural feature. Our testing period will last for one month, but the total time commitment is likely less than two hours over the length of that testing period.
CALL TO ACTION: Please respond in this thread before the end of this week if you're interested!
💡 Feature Idea: Outline Grouping
The ability to group and collapse sections of the outline. For murals with lots of outline steps it becomes unruly. It would be great to group steps. For example, if the first 7 steps were related to understanding the challenges, those could be grouped and then collapsed into a single line until you were ready to expand it out. This would also be less overwhelming for participants to be able to show them they have 5 different types of tasks rather than 40 different steps to complete.
💡Feature Idea: Add Story Points to JIRA Import
The JIRA/Mural integration is limited to only bringing attributes of priority, issue ID, and status from JIRA. Story Points is a critical JIRA field that will be extremely valuable when using MURAL for Planning across Program Increments. Without the feature, points have to be manually added, which defeats some of the time-savings we gain by having the import functionality.
💡Feature Idea: Sharing Content Library between accounts + folder structure
Hi there, it would be amazing if you could share content libraries or parts of it between accounts. Also, a folder structure inside the content library would be amazing. At least one level of folders would be super helpful not to get lost in too many pre-made content.
💡Feature Idea: Show/hide objects
It would be great if I can hide/show certain objects (either grouped or individual) to others who have access to the board.
Use case: when running workshops there are things I want to hide pre-filled sections until ready. The current work around for me is to lock them and cover the section with a large shape and try to match the colour to the background.
Re: 💡 Feature Idea: Create custom color palette for (Enterprise) account
@manuel This is a superb idea and one that would be super helpful at my employer too, for all the reasons you mentioned. Perhaps it could be set up in a similar way to how anyone within our organization's workspace can get access to templates created and published in that workspace when the "Publish as template" feature is used - one person does the work once, everyone benefits.
Re: How can I make "Import Azure DevOps" work for users external to my ADOS organization?
@blopez: I'll happily take you up on your offer to start an email thread. That's a great idea since we'll probably have to discuss individual users and submit logs and such. Looking forward to hearing from you (I imagine you can get my email from my user).
Re: Why can I suddenly not import/copy/paste images?
Thanks so much for posting all the context here in regards to this issue you have been experiencing. My name is Ben and I am part of Mural's Support! Happy to provide more insights in regards to the issue reported here.
Some users have been contacting us through our Support channels directly via [email protected] or our chat feature with a similar or exact same problem.
The issue you are all reporting on this thread is related to connectivity issues. These can be happening due to the following:
- Inconsistencies or instability of your internet service.
- Internet service lost packages
- Local network issues, such as the settings or changes made to internet connections in your office, house, the use of proxys, etc.
- VPN, firewall or other software installed or needed to carry on with your daily duties.
- Your device configuration in regards to security, etc that may have installed software that uses quite a lof of bandwidth or has high peaks of data usage.
Most of these issues can be troubleshooted by:
- Re-start the router, should you have access to it (and your PC, just in case).
- If you experience package losses, please contact your Internet Service Provider so they can fix the issue.
- Test by connecting to a different source of internet, such as your mobile hotspot to see whether the issue remains. This can confirm if the issue may be originating at the ISP.
- Disconnect firewall, VPN, antivirus, etc, (when possible) and refresh/try again to see if the issue persists.
- Ask your IT to take a look at your device should they may have made additional changes or updates on any software that may restrict your device's ability to connect to the internet correctly or which use processes that may use a big chunk of the bandwidth.
Connectivity is not always the same or stable and these issues can affect our ability to load pictures any moment due to many externalities. The solutions presented above usually solve 99% of the issues found by our users and they can carry on with their work with Mural; however, if after checking all these, the problem still persists, do not hesitate to post below or to contact us via our support lines so we can take a closer look at your particular case and have our team of devs. look into it closely.
Any questions, please shoot, happy to further assist here or at [email protected] 😊
Re: Bought a Business account but doesnt register as a business account; sees me only as a free account
Hi there @cheongng
My name is Ben from Mural's Support.
I checked on our history of conversations on the Support's end and I can see my colleagues Andrew and Megan helped you with your queries on the spot that same day. As far as I can see, your questions where answered and resolved as you confirmed you did not have any further questions.
Is it possible that you are referring to a different request you sent after the one on February 3rd? If so please let me know and I will be happy to further assist since I have not been able to find any communications after the one on February 3rd, 2023.
To clarify the last part of your conversation on that day with another colleague called Adrian, bear in mind he was pointing you out to the Community to request whether visitors could export or download murals as a feature request, rather than to solve the situation here.
To clarify why visitors are unable to download or export content:
As a visitor, you can access a mural without signing in, which means anybody in possession of the invitation link could potentially access the mural. Due to the sensitivity of content and to protect the data created by the mural owner, visitors cannot download or export murals by defect as they will need further permissions to do so. As a visitor, you can ask your colleague to invite you to the mural within the free workspace as a member and give you ownership rights of the mural, this way you will be able to duplicate it in an external workspace (the one you paid for example). An easier step would be if you could invite as a member your colleague owner of the mural you needed to your paid workspace, then he can copy or move it to your workspace directly in a room you specify.
Please let me know if more questions come up!
Re: ✅ Adopted Feature Idea: Easier grid creation
I've converted into a formal new idea about adding tables to the content library. Please vote for it to get it seen.