💡Feature Idea: add an internal/intranet link to a text element in Mural

keybuySRP

When attempting to add an internal/intranet link to a text element in Mural, it will not take. It copies into the link text box and then clears when you exit the link text box.

The inability to create an internal link (INTRANET) is a significant capability gap. We reference internal document links from SharePoint, Document Management Applications and File servers to support efforts in Mural

Response from technical support chat session: "When URL has missing a TLD in the URL (the validation for a URL is expecting a TLD), it is not able to be added as a hyperlink into the canvas element. This internal kind of URL is only accessible from the user’s machine due to a VPN or some other configuration. A fix for this could break the experience for most people accessing that mural for security reasons (even the very same user which created it, if he/she access it from a computer outside his/her private network)."

mvonballmo

I just recently ran into this issue as well.

Quoting the response from above:

A fix for this could break the experience for most people accessing that mural for security reasons (even the very same user which created it, if he/she access it from a computer outside his/her private network).

What does "break the experience" mean? Right now, my inability to use the actual, correct link is breaking the experience for every single user of my board. Mural does not need to "judge" links. It can perform some sanity-checking if it wants, but it should basically allow anything in there. There is no real way to know what a "sensible" link is in the context of a project (i.e. you can register custom protocols, you could use UNC paths that work on Windows Edge, but don't work on Macs, etc.)

Mural should allow any text in the link field. Failing that, Mural should be clearer that the link was disallowed (hitting enter and "nothing happens" is not very good UX).