Help! Why can't my Visitors contribute/edit any more?
Hello all - very confused
We're on the 'lifetime free' plan which has been amazing. There are currently four set up as Members/Admins.
Previously, I could send people the Visitor link and they could edit. So I could use Mural with clients - Entire Point Of Exercise.
This year (having not used it for a bit), suddenly it says my plan doesn't allow visitors to edit. I've been back and forth (haltingly - they must be very overloaded). I don't understand what they say - it might be something to do with too many users (removed) or too many Murals (now archived).
I'm willing to pay to upgrade (if I can find out the details), but so far that hasn't been forthcoming and the system is broken - if I click 'upgrade' it 'notifies my account admin', but I set up the account.
I'm also a little confused by the profusion of 'rooms' - it seems I can't archive the murals of others? How is this helpful, especially when I'm the owner.
I have a workshop session all day Monday and would deeply appreciate any help so my clients can *use the Mural!*
PS You can't add your own tags? But #professors is a tag? But 'visitors' and 'account issues' are not?!