ctrl-C not working on Firefox; ctrl-V just pastes back object in clipboard from another app

cjezzerc
cjezzerc
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When I do ctrl-C, ctrl-V on a Mural object in Firefox it has just started pasting back whatever I had last copied in another app. (e.g. text from a word app appears in a post it)

i.e. it seems ctrl-C is not working on an object in my mural on Firefox. The ctrl-V part then just seems to pick up the last thing I copied in another app.

I have cleared cookies and sitedata for mural.co and cleared the cache. I have rebooted.

On chrome it works OK.

If I copy an Mural object in chrome and go over to Firefox and paste then the mural object pastes fine.

This seems to happen on all boards I have tried including a new one.

I have seen various threads about similar issues but no resolution (and I did not see this identical issue).

Firefox version 112.0.2
Windows 10 Pro

Answers

  • Meghan
    Meghan ✭✭✭

    Hi @cjezzerc! Thanks for sharing this post with us. Could you share this information with [email protected]?

    Your response is thorough, so I think it will help a ton as they continue testing to find a resolution.

    What similar threads did you see on this issue?

  • rpp
    rpp ✭

    Same. Multiple people on my team have experienced the same issue. Cut/Copy do not work in Firefox. Only paste - which will paste from other sources since it cannot cut/copy from mural.

  • Meghan
    Meghan ✭✭✭

    Thanks @rpp for the update! Please do submit a case to [email protected].

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