💡Feature Idea: Faster Turn Around for Assistance

lringaert
lringaert
edited August 2021 in Feature Ideas

As a suggestion I would like to see faster turn around to get questions answered. As a paid subscriber I asked a question and it took from Aug 17th to August 26th to get an answer back from Mural. I suggest a faster turn around time like I see in other similar platforms.

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Comments

  • Linds
    Linds Mural Alum ✭✭✭

    Hi @lringaert ! Can you please specify whether you mean faster turn around on this platform? Or with our Support team in the ticketing system? Thanks for the additional context!