Email change

mouvementsol
mouvementsol
in Ask a Question

Hello everyone,

Is it possible to change the e-mail used for identification and signing without having to change of MURAL account ?

Thank you for your help,

Mouvement Sol

Best Answer

  • Smart
    Smart MCN ✭✭
    Answer ✓

    Sure is. You'll find it in your profile settings.

    • To open profile settings, click on your avatar image (bottom left-corner of the interface)

    • Change your email address (or name, profile etc.)

    Note: When changing your name, there is no save button. It's just the way you leave it.

Answers

  • Irish
    Irish Mural Team mod

    Thank you for that, Smart!! For additional information.

    *Note: If you use SSO to log in to MURAL, you'll be notified that you can't change your name, email address, or profile picture.

    1. Click on your name in the bottom left corner
    2. Select "Profile Settings"
    3. You can change your email address here:


    Screen+Shot+2021-03-22+at+12.46.42.png?expires=1620208265&signature=59cdff2176c7ec6b9b80bc3ffd9e7073e2c5f50a720a3d4ca9e6b3a1890d390c

    Let me know if you have further questions on this happy to assist :)

  • mouvementsol
    mouvementsol

    Thank you both for your answers !

    Just a follow up question, what is SSO that you mentioned ?

    Thank you again :)

  • Irish
    Irish Mural Team mod

    SSO or Single sign-on is an authentication scheme that allows a user to log in with a single ID and password to any of several related, yet independent, software systems.

  • RenDaraio
    RenDaraio

    Hi there - I changed my email and have lost access to all my previously created MURALs. Slightly panicked. Is there any way to merge the two emails to have access to the other MURALs?

  • Meghan
    Meghan ✭✭✭

    Hi @RenDaraio- sorry to hear you're experiencing this! I'm a Community Manager here and will help you parse this comment into our support cue. Stay tuned!

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