💡 Feature Idea: guest account expiry options

edited September 2021 in Feature Ideas

It would be great if we could have another couple of options with regards to the Guest account timeout limit

It would be helpful to have additional options, say, 30 days and 60 days

The idea of auto-disabling guest accounts is great but 14 days may be a little too quick for our pace. We find ourselves approving a lot of reactivation requests.

6 votes

Completed · Last Updated

As of Thursday, May 5, 2022 this feature has been made available for all Enterprise & Business customers! Please reach out to your MURAL Success Architect or Customer Support to get this feature activated in your workspaces. Upon activation, you will be able to customize exactly how long you want guests to remain active.


  • manuel
    manuel ✭✭✭✭

    They are currently deactivated after 14 days of inactivity, right?

  • that is correct

  • manuel
    manuel ✭✭✭✭

    Ok, I thought 14 days might be long enough, but I understand your request. Sometimes people tend to not go on for a longer time than two weeks, e.g. in holiday season or so. So, yep could be helpful to set it to 30 or more days.

  • Specifically, it needs to be a numeric field that can be set per Workspace; instead of just 'toggle on/off' and having 15 days as the time out, it needs to be a text field that accepts numerals, obviously there would need to be some sort of coded limit, but 1 - 365 (a year's time as the max) or something to that effect would make sense, but it can't just be a 'choose from these options' solution, the customization has to be available to the clients using the service.

  • nikkikaul
    nikkikaul Mural Alum mod

    @joevogt @manuel @FixingItRight Hello! 👋 I'm Nikki, an Enterprise PM here at MURAL. I'm thrilled to announce as of last week, we have released this exact feature and it can be activated by your MURAL Success Architect or Customer Support for Enterprise & Business customers. This feature will allow you to set, within an input field, at a workspace level exactly how long you'd like guests to remain active for before they are deactivated. Please don't hesitate to reach out with any questions!