Lost Murals after SSO email change


I had my Mural account linked to my Microsoft 365 Account, but then our Domain Admins decided to change our email addresses from [email protected] to [email protected]. That broke the SSO connection between Microsoft 365 and Mural.

I already created a new Mural account but my existing boards are all read only. What can I do to get access to them again?


  • Irish
    Irish Mural Team mod

    Hi 👋

    This is Irish from MURAL support. Happy to help you out with this. Can you please email us your old email address and new email address at [email protected]? and we will continue assisting you there. :)

    I look forward to your email.