Lost Murals after SSO email change

OttoBos
OttoBos
in Ask a Question

Hi,

I had my Mural account linked to my Microsoft 365 Account, but then our Domain Admins decided to change our email addresses from [email protected] to [email protected]. That broke the SSO connection between Microsoft 365 and Mural.

I already created a new Mural account but my existing boards are all read only. What can I do to get access to them again?

Answers

  • Irish
    Irish Mural Team mod

    Hi 👋

    This is Irish from MURAL support. Happy to help you out with this. Can you please email us your old email address and new email address at [email protected]? and we will continue assisting you there. :)

    I look forward to your email.

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