HELP!! 'View Only' mode for Mural (for my clients?)

Angela
Angela ✭✭
in Ask a Question

I use the 'visitor link' for my clients and today a client was only able to View and not interact (i.e. could not move post it notes, type in them etc). Ive been using Mural for 12 months with my client and this has never happened before.


Any ideas on what i can do to fix it?


Thanks

Angela

Mural - view only.jpg


Best Answer

  • Irish
    Irish Mural Team mod
    Answer ✓

    Hi Angela,

    Irish here from MURAl support. Can you please check the permission that you gave to your client if its "view only" if so, please change the permission to "edit" in order for your client to add content onto the canvas :)

    Let me know how it goes!

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