💡Feature Idea: Add Screen Share Option

Christina ✭✭✭✭
edited December 2021 in Feature Ideas

When explaining MURAL to people with whom I do not share a video-including account like Teams (no Zoom, etc. on my laptop), there are so many times when I would love to be able to share my screen so they can see my cursor indicate things off the Mural board itself, i.e. THIS is the main room with all the murals, THIS is your private room with your name on it, go into this mural over here, THIS is the Back to dashboard button; THIS is the Outline button, etc.

The problem I am trying to solve is that it's not always convenient or possible for people to have multiple programs going at the same time (Zoom, Teams, etc.) and they can't see what I'm referring to if it is an off-board Mural aspect. Getting them to figure it out from verbal descriptions can be trickier than one might think.

A screen-sharing option would make it much easier to use Mural for anybody with accessibility challenges to additional software and make Mural a truly stand-alone product. I understand the decision to avoid video to keep the focus on the board, and I totally agree with that - it is not Mural's job to provide cameras so people can see each other's faces. However, making it possible for guides to show all of a Mural workspace while explaining it would really enhance the first-time-user experience.

1 votes

Open for voting · Last Updated

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  • manuel
    manuel ✭✭✭✭

    I understand your point, but I struggle with MURAL's focus here and how this could technically work. Couldn't you just setup a MS Teams meeting with your people to solve this request?

    Or record little PowerPoint presentations and videos (e.g. with PowerPoint) to show things to them, so they can read and watch it upfront? Or link to MURAL's learning pages?

    I would like to understand: How would a 1:n screen sharing make things better for you in those cases?

  • Christina
    Christina ✭✭✭✭

    Yes, I could do any of those things, and do. With people who are highly motivated to learn, any of those work. However, I also deal with a fair number of tech-reluctant people, outside of my work, who are quick to give up and would feel overwhelmed, annoyed or put out the moment I suggest they look at something else while they are already feeling nervous about what they are seeing. That is a mindset that can be difficult for hardcore users like us to empathize with, but there is a huge swath of the population like this. I was one of them. I think getting in their heads could help open up a huge market for MURAL, if it led to getting them over that first hurdle.

  • manuel
    manuel ✭✭✭✭

    Ok, I see your point now, @Christina. Thank you!