If I link objects within a mural and share my Screen via Microsoft Teams, the links do not work.

mannymo22
mannymo22
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Dear community,

I found something very weird happening. I would consider myself an advanced Mural User and I have built quite a few murals for workshops.

When I link objects within my mural, I can perfectly jump via the "go to" link to the desired and linked object.

BUT: Once I share my screen via Microsoft Teams the links to the objects within my mural do not work anymore. I recently held a presentation in mural where I wanted to jump from "slide to slide" but it did not work and I cannot find a solution to it.


Please help 🙂

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Best Answer

  • Jelica
    Jelica Mural Alum mod
    Answer ✓

    Hi @stenW! This is Jelica from the support team. Does this happen often? We might need to take a look into your account further, can you send us an email to [email protected] with the screen recording of the issue or possible bug that you are experiencing? Thanks.

Answers

  • PedroD
    PedroD Mural Team mod
    edited January 2022

    Hey there, thank you for reaching out! I think we may need to look at your account together, please to reach out to [email protected] where we will be able to have a more fluid conversation and ask you for more info to investigate this issue :)

    Have a nice week

    Pedro

  • stenW
    stenW ✭
    edited January 2022

    I believe that is the same bug as i have reported earlier. The buttons just doesn't work reliably when in presentation mode as by then the sticky is generally zoomed out so much that the button, although clearly visible, just doesn't work.

    Zoom in and it will probably work just fine. And with a zoom level somewhere in-between then the click will work only if on the left part of the button.

    A clear hit-testing bug. And also somewhat related the to the weird zoom level when following link (in another sticky or in Outline). The Outline itself also has the same hit-test problem -- there too only the far left part of item works.

    Not related to Teams.

  • stenW
    stenW ✭
    edited January 2022

    @Jelica, i sent you an email now... including a short video showing the behavior, and mentioning also the fact that even if button can be pressed it doesn't work while recording in Teams... will investigate that part more as i guess there might be a Chrome plugin setting or so for it...

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